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Design and Development of Admin & Employee Portal for VAS (Value Assistance Services)

Industry

Telecom, Digital Services, Enterprise Solutions

Technologies

Java 8, Spring Boot, React

About Our Client

The client is a fast-growing Indian startup offering Value Assistance Services (VAS) across multiple digital channels. Their goal was to create a centralized company portal for managing VAS operations, employees, and service offerings under a unified, secure, and scalable platform.

Solution

HKCS was chosen as the end-to-end development partner due to its expertise in building scalable enterprise platforms with strong security and automation capabilities.

HKCS designed and developed a custom-built VAS Company Portal that provides:

  • A centralized dashboard for administrators to monitor key business metrics.
  • Tools for service management, subscription tracking, and partner onboarding.
  • Employee-level access for managing tickets, customer assistance, and workflow operations.
  • Real-time reporting with data-driven insights for operational and billing performance.

The platform is modular, scalable, and designed to adapt to future business requirements, including service expansion and automation upgrades.

Technologies and Tools

  • Backend: Java 8, Spring, Spring Boot, Microservices Architecture, REST Services, SOAP
  • Frontend: React, HTML5, SCSS, React Material UI, Angular SDK
  • Database: MySQL
  • Reports: Jasper Reports
  • Build & DevOps: Maven, Docker, Bitbucket Pipelines
  • Testing: JUnit 4, Mockito
  • Development Tools: Eclipse, SLF4J Logger
  • Hosting & Infrastructure: GoDaddy

Results

HKCS successfully delivered a secure, scalable, and efficient VAS Company Portal that empowered the client to:

  • Automate key administrative and operational workflows.
  • Enable role-based access for administrators and employees.
  • Generate real-time reports for billing, usage, and performance monitoring.
  • Improve collaboration between teams and reduce manual errors.
  • Achieve faster decision-making through analytics and dashboards.

Contact Us

Our team is ready to provide client references, estimate your project, or answer any other question related to your IT initiative.

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