Connecting People Through Custom Event Platforms
Industry
Ecommerce
Technologies
Java, Angular, MongoDB
About Our Client
The client is a fast-growing Indian startup offering Value Assistance Services (VAS) across multiple digital channels. Their goal was to create a centralized company portal for managing VAS operations, employees, and service offerings under a unified, secure, and scalable platform.
Solution
HKCS was chosen as the end-to-end development partner due to its expertise in building scalable enterprise platforms with strong security and automation capabilities.
HKCS designed and developed a custom-built VAS Company Portal that provides:
- A centralized dashboard for administrators to monitor key business metrics.
- Tools for service management, subscription tracking, and partner onboarding.
- Employee-level access for managing tickets, customer assistance, and workflow operations.
- Real-time reporting with data-driven insights for operational and billing performance.
The platform is modular, scalable, and designed to adapt to future business requirements, including service expansion and automation upgrades.