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Design and Development of Admin & Employee Portal for VAS (Value Assistance Services)
About Our Client
The client is a fast-growing Indian startup offering Value Assistance Services (VAS) across multiple digital channels. Their goal was to create a centralized company portal for managing VAS operations, employees, and service offerings under a unified, secure, and scalable platform.
Solution
HKCS was chosen as the end-to-end development partner due to its expertise in building scalable enterprise platforms with strong security and automation capabilities.
HKCS designed and developed a custom-built VAS Company Portal that provides:
- A centralized dashboard for administrators to monitor key business metrics.
- Tools for service management, subscription tracking, and partner onboarding.
- Employee-level access for managing tickets, customer assistance, and workflow operations.
- Real-time reporting with data-driven insights for operational and billing performance.
The platform is modular, scalable, and designed to adapt to future business requirements, including service expansion and automation upgrades.
Technologies and Tools
- Backend: Java 8, Spring, Spring Boot, Microservices Architecture, REST Services, SOAP
- Frontend: React, HTML5, SCSS, React Material UI, Angular SDK
- Database: MySQL
- Reports: Jasper Reports
- Build & DevOps: Maven, Docker, Bitbucket Pipelines
- Testing: JUnit 4, Mockito
- Development Tools: Eclipse, SLF4J Logger
- Hosting & Infrastructure: GoDaddy
Results
HKCS successfully delivered a secure, scalable, and efficient VAS Company Portal that empowered the client to:
- Automate key administrative and operational workflows.
- Enable role-based access for administrators and employees.
- Generate real-time reports for billing, usage, and performance monitoring.
- Improve collaboration between teams and reduce manual errors.
- Achieve faster decision-making through analytics and dashboards.