iOS & Android Platforms for Efficient Service Management

About Our Client

Apnaa Local is a digital-first local platform connecting users with trusted service providers, skilled technicians, and repair experts. As part of the Repair & Services ecosystem on Apnaa Local, the mobile application empowers users to discover local repair services, request handymen, track service updates, and manage bookings across iOS and Android platforms.

Challenges

Fragmented local service discovery, manual service booking and scheduling, delayed updates on technician assignment, lack of real-time communication between customers and service providers, difficult order/job tracking, and inefficient management of local service requests.

Solution

A scalable mobile solution was developed for iOS and Android platforms to streamline local repair and service operations. Built as an integral mobile module for Apnaa Local, it provides users with an intuitive interface to search for nearby service experts, schedule appointments, track service status, and send real-time service requests.

Team Composition

Project Manager, Business Analyst, UI/UX Designer, Mobile Developers, Java Spring Boot Developers, and QA Engineer.

Key Features Delivered

• Service Directory & Categorized Listings

• Search & Advanced Filters for Nearby Technicians

• Mobile Booking & Appointment Scheduling

• Service Request & Job Status Tracking

• In-App Messaging & Notifications

• Service History & Invoicing Access

• Customer Ratings & Review System

• Admin Portal for Provider Verification & Order Management

Results

• Simplified booking workflows for local repair and maintenance services

• Increased user engagement and faster technician allocation

• Improved transparency and communication between customers and service providers

• Streamlined service request lifecycle management for platform admins

Technologies Used

• Frontend: Angular, TypeScript, HTML5, CSS3

• Backend: Java, Spring Boot, Spring Security

• Database: MySQL

• APIs: REST APIs

• Authentication: JWT

• Notifications: Firebase Cloud Messaging

• Server: Nginx

• Infrastructure: Cloud Hosting

• Deployment & Version Control: GitHub, CI/CD Pipelines